Solution Delivery Manager - CRM  City, Derby, United Kingdom,

 

An exciting opportunity for an experienced Solution Delivery Manager - CRM to join an established and growing organisation. As the successful Solution Delivery Manager you will have a broad range of IT and consulting experience, with deep functional knowledge of a tier 1 CRM solution such as Microsoft Dynamics or Salesforce, or ideally SugarCRM and project management methodology.

The Solution Delivery Manager (CRM) role requires excellent customer-facing and outstanding relationship management skills and involve managing the demands of multiple projects simultaneously.

CRM Solution Delivery Managers Responsibilities & Experience:

  • Extensive knowledge of a Tier 1 CRM solution, ideally Sugar CRM (SugarCRM accreditation, either Administrator or Solution Architect would be advantageous)
  • Provide the functional and technical expertise to ensure successful project delivery through delegation, communication and cross-departmental and divisional coordination
  • Ability to challenge customers to drive a best practice approach to CRM implementations
  • Consultancy experience, including team leadership and involvement in selling professional services
  • Ability to think strategically and turn business objectives into technical solutions
  • Experience of working with all levels of client and project stakeholders up to and including board level
  • Project owner and accountable for successful delivery of the project, establishing what the customer views as a successful project and managing to those expectations

The CRM Solution Delivery Manager will be required to travel to cover a national territory.

Benefits include 25 days holiday, a match contributory pension, health-care, Company Car and many more.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

To apply by email to this position, please send your CV and covering letter to the following link:

Please quote reference number JobG8 -6698-632053207-TITC